This service allows the subscriber to return the most recent incoming
call, or to hear the last incoming caller’s number and then optionally
return the call.
The service operates in one of two ways.
- One-stage activation: The subscriber dials an access code that
immediately returns the call without playing the last calling number
first.
- Two-stage activation: The subscriber dials an access code
that plays the last calling number, and provides the option of returning
the call.
If the call to the last calling number fails because the called
party’s line is busy, a recall is made automatically as soon as the line
becomes idle. If the last caller’s line does not become idle within the
set timeout period, or if it does become idle but call setup fails for
another reason (for example if the subscriber’s line becomes busy again
before the call can be set up), the attempt is abandoned. Dialing the
access code again will reactivate the service and reset the timeout
period, and another access code can be used to cancel all outstanding
recall requests.
You can still make and receive calls while waiting for the Call
Return signal. If you have more than one request active at a time, Call
Return service will signal you as the called parties become available.
You will not know the number of the call being returned unless you
subscribe to Call Display service.
When Using Three-Way Calling service, you cannot use the Call Return
- Busy feature. Calls cannot be returned when placed from phones with
Call Blocking features, from certain pay phones, business lines, some
cellular phones or long distance connections, or through the operator.
| *66 |
Automatic Callback - last outgoing call |
| *86 |
Automatic Callback - cancel all attempts |
| *69 |
Automatic Recall - one-stage activation |
*69 and 1
|
Automatic Recall - two-stage activation |
| *89 |
Automatic Recall - cancel all attempts |
